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Policies and Procedures

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Class Policies and Procedures:​

  • Lessons are instructor-led; parents participate only in parent/child classes.

  • Lesson duration ranges from 30 to 45 minutes, depending on the level.

  • Locker room facilities are available on-site, accessible via the pool deck.

  • Swimmers should arrive wearing swimsuits, ready for the lesson.

  • Non-potty-trained swimmers must wear a swim diaper under their swimsuit.

  • Dum Dum lollipops are distributed at the end of each class; inform instructors of any allergies or preferences.

Make Up Policy:

To maintain the integrity of our classes regarding content, size, consistency, and progression, we do not offer make-ups or refunds for missed lessons. Please do your best to attend your scheduled classes. A doctor’s note will be required to receive any credit. Extraordinary and extended illnesses will be handled on a case-by-case basis.

Payment Policy:  

  • Payments are due at the start of the session.

  • Accepted forms: Cash, Checks, Credit Cards, Venmo @discoverh2o

  • Non-payment may result in the inability to participate in the program.

  • Please note that the prices listed below cover the entire session. 

 

Safety Measures:

  • All instructors are certified lifeguards and water safety instructors.

  • Only lifeguards, instructors, and swimmers are allowed in the swim lesson area.

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Ready to Make a Splash?
Join DiscoverH2O LLC today to start your aquatic journey with confidence! 

Contact Us: DiscoverH2O LLC  Phone: 978-888-5124  Email: caley@discoverh2o.com

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